Privacy Policy

This Privacy Policy forms part of the Terms of Use published by AXXO. By using our Services, you agree to the collection, use, and processing of your personal data in accordance with this Policy.

Important Notice: If you do not wish your data to be collected and processed under these conditions, you must refrain from using AXXO’s Services.

The entity responsible for processing the personal data of Salons and their Clients is .AXXO.

As a service provider, AXXO acts as a processor for Salons, while the Salons remain responsible (acting as the controller) for the processing of their Clients’ personal data.

AXXO collects personal data directly from Salons and their Clients through the Services offered on its website, applications, and any other means made available. We may also collect information from third-party applications connected to AXXO, including payment and business management solutions.

AXXO is committed to complying with all applicable global and regional data protection laws, including:

To ensure compliance, AXXO has implemented strict internal policies regarding the confidentiality and security of personal data across our operations.

Salons and their Clients must provide explicit consent for the collection and processing of their personal data. This consent may be withdrawn at any time through the account settings or by contacting AXXO support.

AXXO implements technical and organizational measures to ensure the security of the personal data of Salons and their Clients. These measures include encrypted connections and transactions, secure data storage, and restricted access to sensitive information.

We share personal data only in specific cases:

• •Salon Bookings: When you make a booking, we share your information with the relevant Salon.
• •Third-Party Service Providers: We work with trusted partners (such as payment, hosting, and analytics providers) who help us operate our Services.
• •Connected Applications: Certain third-party applications connected to Salon accounts may also receive information, subject to their respective privacy policies.

We use the personal information collected to:

Personal data is retained for as long as necessary to provide AXXO’s Services.

After an account is deleted or a subscription ends, certain data may be retained for up to six (6) years in order to meet legal obligations or resolve potential disputes.

AXXO uses cookies and similar technologies to improve your experience and ensure the proper operation of the Services. A cookie is a small text file stored on your device when you visit our website. It allows information about your browsing activity and preferences to be collected in order to personalize the content displayed.

We use these technologies for various purposes, including:

• Authentication
• Session Management
• Security
• Navigation Flow
• Performance Analytics
• Targeted Marketing

You may manage your cookie preferences by changing your browser settings or by using the tools made available on our site. However, blocking certain cookies may affect the proper operation of some features of the Services.

Salons and Clients have specific rights regarding their personal data under global privacy frameworks. You have the right to:

Additionally, you can object to data processing for marketing and withdraw your consent at any time.

We may update this Privacy Policy at any time to reflect changes in our data protection practices or legal requirements. When we make an update, we will modify the effective date indicated at the top of this page.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal data.

For any questions, concerns, or requests relating to this Privacy Policy, our data handling practices, or to exercise your rights, please reach out to us at: